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QUESTION 1
Your Cisco Unified Communications Manager Release 5.x has been upgraded to Cisco Unified Communications Manager Release 6.x, and Cisco Unified Presence Release 1.x has been upgraded to Cisco Unified Presence Release 6.x. After upgrade, which feature will not be found?
A.s

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Question No : 1
Which database engine is used in Cisco Unity Connection?
A. PostgreSQL
B. MySQL
C. Informix
D. SQL Server
Answer: C

Question No : 2
Which are the minimum system requirements to install Cisco Unity Connection on a virtual machine.?

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QUESTION 1
Which database engine is used in Cisco Unity Connection?
A. PostgreSQL
B. MySQL
C. Informix
D. SQL Server
Answer: C

QUESTION 2
What is the maximum number of supported ports for a single-server implementation using Platform Overlay 2?

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QUESTION 1
In a Cisco Unified Contact Center Enterprise system, a new agent and phone have been added to the system; however, the agent is unable to log in to the system.
The agent is using the same type of phone and and has the same CTI OS desktop setup as other agents who are able to log in without issue.
What are two possible causes for this issue?(Choose two.)
A. The incorrect CTIOS Server IP and Port are configured on the new agent’s

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Question No : 1
In the common ground upgrade method of the Cisco Unified Contact Center Enterprise, the Cisco Unified Communications Manager was upgraded to 8.0(1) first. The Peripheral Gateway CTI route points are not registering with the Cisco Unified Communications Manager after the upgrade. What can be done to fix this issue?
A. Rerun ICM Setup to reload the JTAPI Gateway process on the Peripheral Gateway.
B. Reboot the Peripheral Gateway to force an update of the CTI route point JTAPI associations.
C. Remove the CTI route points from the JTAPI user association for the PG user and reinsert them in the Cisco Unified CommunicationsManager.

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QUESTION 1
How does Cisco Unified Contact Center Enterprise provide security to the system?
A. Microsoft Windows Active Directory is used to control access to the system.
B. Microsoft SQL Server accounts and logins for all users are used to control access to the system.

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QUESTION 1
Which statement is correct when tuning the cameras by using the WebGUI of the Cisco TelePresence codec?
A. If there is a noticeable flicker on the screen, the 50 Hz Flicker Reduction button will eliminate the flicker and increase the image resolution.
B. If the user is 4 to 5 feet (1.2 to 1.5 m) away from the display, click the 4 feet radio button for the FocusDistance radio choice. If the user isfarther than 5 feet (1.5 m) away, click the 6 feet choice.

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QUESTION 1
Which DHCP server gives secondary codecs in Cisco TelePresence CTS-3000 and CTS-3200 systems their IP addresses?
A.DHCP server on the voice VLAN
B.DHCP server on the primary codec
C.DHCP server on the Cisco Unified Communications Manager
D.DHCP server on the Cisco TelePresence Manager
Answer:B

QUESTION 2
How do you calibrate the light meter from the Cisco recommended RRA tool kit?

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QUESTION 1
The recommended WAN access method for a simplified and cost-effective Cisco Single-Site Secure Network Foundation deployment provides which type of service?

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QUESTION 1
Which configuration enables a Cisco Unified Contact Center Express server to fail over to a secondary Cisco Unified Communications Manager server when the primary server fails?
A. No special configuration is needed.
B. Configure LDAP with a secondary profile.

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QUESTION 1
CiscoWorks IP Telephony Environment Monitor (ITEM) provides what two serviceability capabilities? (Choose two.)
A. Tool to collect syslog messages from multiple sources
B. User Tracking to track IP telephones
C. Diagnostic trace tools to analyze connectivity
D. Monitoring of Cisco voice elements E. Problem alerts for operations personnel
Answer: DE

QUESTION 2
When would the Cisco 642-164 dumps Supervisor Desktop fail to show an agent that islogged in?

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QUESTION 1
How are CTI ports in a CTI Port Group added on the CRS Server?
A.They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.
B.They can be assigned as a range of ports in CRS Application Administration.
C.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.

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QUESTION 1
Your IP telephony manager wants you to configure an FXS port on a voiceenabled router with these requirements: 1) It supports groundstart signaling. 2) Calling name is James Smith. 3) Calling number is 4085551212. 4) Ring frequency is 25hz. 5) Ring cadence is for Germany. Which configuration will meet these requirements?

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QUESTION 1
The Clinton Howe Weights and Measures Company wants to send CDRs to a syslog server. Which two options are required? (Choose two.)
A. The CDR collection must be enabled from the CLI.

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QUESTION 1
The Acme Rocket Corporation is integrating their existing Octel voice mail system with Cisco CallManager Express. The Octel voice mail system has four ports and a voice mail pilot point of 53222. How should the CallManager Express be configured to support thisintegration?

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